Terms of service

Terms of Service

Last updated: [2026-02-07]

These Terms of Service (“Terms”) govern your use of NorrlandsHeart.com (the “Site”) and any purchases made from NorrlandsHeart (“we”, “us”, “our”), a company established in Sweden.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Company Information

Company name: NorrlandsHeart
Business registration number: (Classified)
Country of establishment: Sweden
Contact email: [Chanin.foretag@hotmail.com]

2. Eligibility & Use of the Site

By using this Site, you confirm that:

  • You are at least 18 years old (or have legal parental consent)

  • You will use the Site only for lawful purposes

  • You will not misuse, disrupt, or attempt to gain unauthorized access to the Site

We reserve the right to refuse service to anyone at our discretion.

3. Products & Services

We operate a dropshipping business, meaning products are shipped directly from third-party suppliers.

We make reasonable efforts to ensure product descriptions, images, and prices are accurate, but we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities purchased per customer

  • Correct pricing or description errors

4. Pricing & Payments

  • All prices are displayed in [USD] unless stated otherwise

  • Prices do not include taxes, duties, or customs fees unless explicitly stated

  • Payment is required at checkout

Payments are securely processed by third-party providers such as Stripe, PayPal, and Shopify Payments. We do not store your full payment details.

5. Shipping & Delivery

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Because we use international suppliers:

  • Shipping times may vary

  • Delays due to customs, carriers, or external factors may occur

We are not responsible for delays beyond our control.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.
Please review it carefully before making a purchase.

We reserve the right to refuse returns or refunds that do not comply with our policy.

7. Order Cancellation

Orders may only be canceled if they have not yet been processed or shipped.

Once an order has entered processing or shipping, it cannot be canceled and must follow the return process instead.

8. Intellectual Property

All content on this Site, including text, images, logos, graphics, and design, is the property of NorrlandsHeart or its licensors and may not be copied, reproduced, or used without prior written permission.

9. User Conduct & Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Submit false or misleading information

  • Use the Site for fraudulent or abusive purposes

  • Upload malicious code or attempt to interfere with Site functionality

We reserve the right to terminate access for violations.

10. Limitation of Liability

To the fullest extent permitted by law, NorrlandsHeart shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Delays or failures caused by third parties or force majeure events

Our total liability shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless NorrlandsHeart from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use personal data.

13. Governing Law & Disputes

These Terms are governed by and interpreted in accordance with the laws of Sweden, without regard to conflict-of-law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Sweden, unless mandatory consumer protection laws provide otherwise.

14. Changes to These Terms

We may update these Terms from time to time.
Changes will take effect once posted on this page with a revised “Last updated” date.

Your continued use of the Site constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, contact us at:

Company: NorrlandsHeart
Email: [Chanin.foretag@hotmail.com]
Country: Sweden