Shipping policy
Shipping Policy
Shipping Locations
We are a Sweden-based company that ships exclusively to customers in the United States and Canada at this time.
Order Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Please note that processing time is separate from shipping time.
Shipping Time
Since we work with international suppliers, shipping times may vary.
Estimated delivery time to the United States:
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7–15 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to become active.
Customs, Duties, and Taxes
International shipments may be subject to customs fees, import duties, or taxes depending on U.S. regulations.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Orders
We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.
If your order appears to be lost or delayed beyond the estimated delivery time, please contact us at Chanin.foretag@hotmail.com, and we will assist you.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding shipping, please contact us at:
Chanin.foretag@hotmail.com